Privacy Policy

Updated October 14, 2024

STAND BY, always seeks to strengthen the trust of its brand in the market and treats all data collected with complete privacy, whether through its website or through direct relationships with customers, suppliers, commercial partners or simply data holders who can, at any time, , exercise the rights provided for in the General Data Protection Law.

STAND BY's Privacy Policy aims to clearly indicate information regarding the data that is collected, such as: form of acquisition, storage, processing, transfer, consultation and management.

1. DEFINITIONS

General Data Protection Law (LGPD). Federal Law No. 13,709 published on August 14, 2018, which regulates Personal Data Processing activities, including in digital media, by natural persons or legal entities governed by public or private law, with the aim of protecting fundamental freedom rights and privacy and the free development of the personality of the natural person.
Processing Agents: are those responsible for the Processing of Personal Data and are separated into two categories:

The Controller, person or company responsible for decisions regarding the Processing of Personal Data.

The Operator, in turn, is the person or company that carries out the Processing of Personal Data on behalf of the Controller, following his instructions.

Personal Data: information related to an identified or identifiable natural person.

Processing: any operation carried out with Personal Data, whether automated or not, that is, the collection, production, reception, classification, use, access, reproduction, transmission, distribution, processing, storage, archiving, elimination, evaluation or control of information, modification, communication, transfer, diffusion or extraction.
 

2. PERSONAL DATA

We collect different types of information depending on the access channel and type of negotiation carried out with STAND BY.

Data collections from contacts received through the company's official website, through contact forms are:
  • Name;
  • Telephone;
  • email;
  • Company you work for.

In the case of established commercial negotiation, the personal data provided are:
  • Name;
  • Telephone;
  • email;
  • CPF;
  • Address;
  • Position/profession;
  • Company you work for.

In the case of legal entities, the information collected is:
  • Corporate reason;
  • Fantasy name;
  • CNPJ;
  • State registration;
  • Municipal registration;
  • Physical address;
  • Tax address;
  • Telephone;
  • Line of activity.

In the case of online purchase and sale operations, the following data may be collected:
  • Sex;
  • Name;
  • Surname;
  • Birth date;
  • email;
  • CPF;
  • CNPJ;
  • Telephone;
  • billing address;
  • and delivery address.
 

2.1. USE OF DATA

The data received through the contact form on the official STAND BY website will be used solely to contact you and make commercial proposals in accordance with the holder's interests. The data provided to generate commercial proposals and subsequently for the service provision contract will be used to:
  • Issuance and sending of charges owed by the holder;
  • Direct communication when providing support services in general;
  • Notify you about any changes to our products and services;
  • Carrying out satisfaction surveys;
  • Sending statistics related to contracted services;
  • Sending new commercial proposals;
  • Understand and evaluate the effectiveness of targeted advertisements, in order to improve the relevance of our content offered;
  • For other purposes for which we provide specific notice at the time of collection, or otherwise as authorized or required by law.
 

2.2. DATA SHARING

We may share the data collected with relevant third parties and partners to provide the services. We use third-party services to operate, execute, improve, understand, customize, support and advertise our services. We require that shared data be used in accordance with our instructions and terms or with your express consent, where applicable.

We may share your information with judicial, administrative or regulatory authorities in order to provide the competent authorities with the requested data in relation to the Holder and the actions carried out by him in the services provided, with a view to combating fraud and abuse in the use of services. hired. In addition, we may share personal information to investigate violations of the law, or non-compliance with policies and contracts.

If STAND BY is reorganized or sold and the assets are transferred to a new owner, the data intended to ensure the continuity of services will be transferred to the buyer, regardless of their authorization. In other cases where your authorization is required, we will send you a notification with details regarding the use of personal data requesting your consent.
 

2.3. DATA MANAGEMENT

All data provided may, at any time, be requested, changed, shared or deleted by sending your detailed request via email atendimento@standbyeventos.com.br or through the form at the end of this page.

We reserve the right to request confirmation of ownership before executing a particular request.
 

2.4. DATA VERACITY

STAND BY is not responsible for the veracity of the Personal Data provided when making contact, quoting, registering and/or contracting any products or services, as well as for any damages resulting from the inaccuracy and/or outdatedness of said information.
 

3. CONSUMERS

STAND BY offers products and services, to which we limit ourselves as operators of personal data, in accordance with the instructions of our Customers. STAND BY is not responsible for the privacy or security practices of our Customers. To find out how data collected by our customers is treated, it is necessary to consult their respective privacy policies.
 

4. NAVIGATION INFORMATION

They include all information that allows you to identify geolocation, device data, such as your IP address, operating system, pages you have browsed within our internet domain, in other words, data about how you interact with our services.

All actions and information captured on our website, relating to access to it, may be archived and used directly or indirectly through our partners linked to our provision of services to contact you, provide you with services or make directly linked business offers. to our menu of services, interesting to your business that may interest you.

Data about how you interact with the services offered on our websites, for example the pages you viewed, whether you opened an email or added a product to the cart, may also be stored. When you receive an email from us and decide to access our website, we can identify these accesses as yours.
 

4.1. USE OF NAVIGATION INFORMATION DATA

We may use the information collected using tools such as Google Analytics and other third-party tools designed to analyze internet browsing. We do not provide these services with a means of relating navigation data to data that may have been provided in forms. To check what these tools can do in terms of identification, it is important to read the terms of service of the respective suppliers in question.

The use of this data is intended to improve and provide our products and services, perform support, testing, data analysis, statistics, research and general troubleshooting. We can also develop relevant marketing strategies for you.

In the case of offering online payment services, we can proceed with payment requests made by you, in payment intermediation, in addition to preventing and managing risks of fraud or other behaviors considered illegal.

Navigation data may be required in legal proceedings, by a competent government body or one that claims to have jurisdiction over STAND BY, in order to exercise and defend rights in legal, arbitration or administrative proceedings.
 

5. TRACKING TECHNOLOGIES

STAND BY, as well as our partners, use technologies designed to automatically collect and store data about the use of our services, including cookies, web beacons, SDKs and pixels.

The data collected is used to personalize your browsing experience and optimize performance. This information may also be used to promote advertising campaigns, develop and apply security features and fraud prevention procedures. 
 

5.1. WHAT ARE COOKIES

Cookies are essential tools when browsing the internet. These are small text files that websites, applications, digital media and advertisements store in your browser or devices (computer, tablet or smartphone) in order to optimize and personalize your browsing experience on the Sites.

The term "cookie" may be used to describe a number of technologies, including but not limited to pixel tags, web beacons, and mobile device identifiers.

Cookies have an expiration date. They may last for a session, collect non-identifying information and are automatically deleted when your browser window is closed, or they may be permanently stored on your device until they expire or you manually clear them. Permanent cookies collect information that can identify the individual.
 

5.2. HOW COOKIES ARE USED

Essential cookies: these cookies are necessary for our website to function, allowing you to browse and use our resources, making it possible to provide the services you request at a minimum. These cookies do not collect or store information about you. This category of cookies cannot be disabled.

Analytical cookies: these cookies allow us to analyze, operate and continually improve our services, products and communications by allowing our Sites to remember the language, location, device used or other experiences that are personalized according to these preferences, as well as whether they are working correctly . With this information we are able to maintain and continually improve our services.

Advertising cookies: These cookies help us to provide you with more relevant advertisements based on your interests, as well as limit the number of times an advertisement is shown to you. Some of the pages you visit on the Sites may also collect information such as your name, which pages you visit on our website, your purchase history and the like through the use of pixel tags, which may be shared with third parties who directly support our website promotion and development activities.
 

5.3. HOW TO MANAGE COOKIES?

You have the right to choose whether to accept cookies or not, although most Internet browsers are set to automatically accept cookies by default.

You can change your settings to block these cookies or to alert you when cookies are sent to your device. To disable cookies in your browser, follow the instructions normally located in the "Help", "Tools" or "Edit" menus in your browser (essential cookies cannot be disabled).

Please note that if cookies are disabled or removed, not all features of the Sites may function as intended.
 

6. HYPERLINKS WITH EXTERNAL SITES

STAND BY may create references to third-party websites by creating links to them, but we are not responsible for the content contained therein and do not even share the way in which these websites collect and use your personal information. To find out how this information is treated, we recommend that you access the terms of responsibility for each company.
 

7. SECURITY

STAND BY protects all information collected to reduce the risk of loss, misplacement and unauthorized access. We use advanced firewalls, access control and encryption features of all stored and transmitted information.
 

8. TERMINATION OF DATA USE

STAND BY will apply all guidelines mentioned in this document for as long as the information is stored.

The data will remain stored until:
  • the period required by law;
  • end of processing of personal data;
  • preservation of STAND BY’s legitimate interest
  • compliance with regulatory or legal obligations;
  • the Holder requests the deletion of their data;
  • when there is a legal determination in this regard.
Your relationship with STAND BY as well as the application of the guidelines of this Privacy Policy will be terminated as soon as the processing of this personal data is stopped, except in applicable legal situations.
 

9. CHANGE IN PRIVACY POLICY

STAND BY reserves the right to change this privacy policy at any time by publishing the updated version on its website. If there is a material change in the processing of personal data, you will be informed and given the opportunity to review the revised policy before deciding to continue using our Services.
 

10. APPLICABLE LAW AND DISPUTE RESOLUTION

Any and all disputes arising from the terms set out in this Privacy Policy will be resolved in accordance with Brazilian law, with jurisdiction in the city of Vitória - ES, to the exclusion of any other, however privileged it may be.


Use the form below to request the change or deletion of your personal data archived in our domain.
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